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The details are irrelevant. Suffice to say another billing cockup with Verizon. Another equipment cockup with Verizon. And no one wants to be responsbile or provide a solution UNTIL you result to dogshaming. Yes, dogshaming*.

Dogshaming in this context is posting on the Verizon community forums. Calling customer service directly yields zero results. But once you post something on the public forums that are indexed by Google you will get a response from a customer support person via email to start a private support resolution. And you will get someone calling you the next day. With a solution.

The question is why it has to work like this. Why are solutions not provided at 1-800-Verizon? It also begs the question as to why there are problems in the first place over really basic issues like getting the service you contracted for at the price you contracted for.

The other wacky component in all of this is that even the private support people don’t have administrative authority to correct a specific problem with a specific fix. They have to dig around in their archive of special offers and find some offer that hasn’t expired and apply it to your case. They don’t have the ability to customize solutions. They don’t even seem to have the ability to give you the deal you contracted for in the first place. They have to do these contorted workarounds.

I’m still not sure if our problem is solved. I have to wait for the next billing cycle and see if the latest layer of workarounds actually  …. work.

*the one and only Dogshaming website is a marvel to behold. Go visit them. It will make your day.

 

 

 

My hair and boar hair

Hair!

Hair!

I have recently started brushing my hair with a boar bristle hair brush. My hair is very fine textured but it has a lot of wave. A lot of the wave gets lost because the length and weight pulls it out which is the only downside to having long hair.

Nightly brushing has made my hair shinier because the brush distributes the natural oil from my scalp. It also gets crazy fullness from the brushing. And it just feels good.

Mirror, Mirror on that Wall

Rhoda Kahler installationI was really impressed by the art installation I saw today. The work is in progress but it is far enough along that you can really see how wonderful this will be when finished. The artist is Rhoda Kahler. She opened her workspace and process workbook so I could see the concept drawing for the finished wall which was extremely generous. After all the mosaics are installed the remaining wall surfaces will be painted with a copper patina paint. If you are traveling on High Street in West Chester, PA, you can catch a glimpse of it from the street.

John Carter

Just watched John Carter for the umpteenth time and I love it more with every watching. *FANGIRLS*

Disney, you suck wholesale for making sure this movie would fail even before it left the gatehouse. Even worse is the absolutely unforgivable sin of  not making a plush Woola. Here’s hoping your mouse ears rot and fall off.

No love, Me.

Movie ReviewJust. No.

Maybe if I was 12 years old. Maybe. I’ll bet that the same folks who love the sparkly vampire movie …… Twilight, also love this.

The Verdict

1.0Abysmal

The Good: Absolutely nothing.

The Bad: Everything and I want those nearly 3 hours of my life back.

Movie ReviewTerrible. Just terrible. This looked like The Tudors (which is not a compliment) and the history just plain sucked. Horrible costuming. I swear DaVinci looked like someone you would see walking down the street in current time. Just way too modern in look, characterization, tone ….. just everything was wrong. His friend the grave robber on the other hand looked great. Like he stepped out of a Renaissance painting. How does that happen? A supporting player hits the mark and your main character isn’t even in the game.

Of course there is a bunch of nekkid and a bunch of violence. I guess STARZ figures that because Spartacus sells that way everything should sell that way. And truthfully I don’t care if there are naked folks or if there is a bunch of blood if the story is good and the characterization is good but this had none of that. Dumb storyline, half-baked acting and characterization, and really mixed up storytelling.

Hugh Bonneville? OMG what were you doing in this flick? Doesn’t Downton Abbey pay enough? Jesus.

Wow. That was one and done.

The Verdict

1.0Abysmal

The Good: The grave robber friend and the representation of DaVinci’s flying machine although I absolutely hated how it was used in the film because …. Machiavelli? REALLY? REALLY?

The Bad: Pretty much all of it.

Movie ReviewFrom IMDB:

A squadron of U.S. Marines becomes the last line of defense against a global extra-terrestrial invasion.

This is essentially Black Hawk Down with aliens. I actually liked it. It was worth the 2 hours for the entertainment value. Cliched in part? Yes. Canned premise and action sequences? Sure. But I liked the characters, especially  SSgt. Nantz played by Aaron Eckhart and TSgt. Santos played by Michelle Rodriquez.

This was far superior to Skyline which was probably one of  the worst movies I have ever seen. Ever.

The Verdict

7.0Good

The Good: Special Effects. ALIENS! Aaron Eckhart as a tough guy Marine.

The Bad: Pretty standard OMGALIENSINVADE premise.